Document Services

Duplicate & Replacement Certificates

Lost, damaged or never received a UK certificate? We locate the record and obtain a certified copy from the General Register Office.

Document Services → Duplicate Certificates

Replacing a UK certificate

If you have lost, damaged or never received your original UK civil registration certificate, you can obtain a certified copy directly from the General Register Office (GRO). We assist clients in locating the correct record and submitting the application accurately to avoid delays — incorrect or incomplete details are the most common cause of a failed search.

  • Available for: birth, death, marriage, adoption and civil partnership certificates registered in England and Wales
  • The GRO holds records from 1 July 1837
  • We handle the search, application and correspondence with the GRO on your behalf

GRO fees and timescales

  • Standard service: £12.50 per certificate (dispatched approximately 4 working days after application, where a GRO index reference is provided)
  • Priority service: £38.50 per certificate (faster turnaround)
  • Government certificate fee payable to the GRO in addition to our service fee
For certificates registered in Scotland, records are held by National Records of Scotland; for Northern Ireland, by the General Register Office for Northern Ireland (GRONI). We can advise on the correct route where a record falls outside England and Wales.

Using the certificate abroad

A GRO-issued certificate can be apostilled by the FCDO for use in Hague Convention member states, or put through the full embassy legalisation chain for non-Hague countries. We can combine your replacement certificate with either service so it arrives ready to use.

Need a replacement certificate?

Send us the names, dates and place of registration and we will locate the record and confirm the fees.

Speak to an Adviser
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