Privacy Policy

1. Who We Are

Visa Professionals Ltd (“we”, “us”, “our”) is an immigration advisory firm regulated by the Immigration Advice Authority (IAA), Registration No: F201000109. Our registered address is G2 Davina House, 137–149 Goswell Road, London EC1V 7ET. We are the data controller for the purposes of UK GDPR.

2. What Data We Collect

We collect personal data that you provide to us directly, including: name, address, email address, phone number, nationality, immigration history, passport details, and other information relevant to your immigration case.

3. How We Use Your Data

We use your personal data to: provide immigration advice and services to you; comply with our legal and regulatory obligations as an IAA-regulated firm; communicate with the Home Office and other government bodies on your behalf; send you updates relevant to your case.

4. Legal Basis for Processing

We process your personal data on the basis of: (a) performance of a contract — to provide the immigration services you have engaged us for; (b) legal obligation — to comply with our IAA regulatory requirements; (c) legitimate interests — to manage our business and improve our services.

5. Sharing Your Data

We do not sell your personal data to third parties. We may share your data with: the Home Office and other UK government bodies as part of your immigration application; document translation services where required; our professional regulatory body (IAA) if required for compliance purposes.

6. Data Retention

We retain your personal data for as long as necessary to provide our services and comply with our legal obligations. Immigration case files are typically retained for 6 years after the conclusion of your matter, in line with IAA requirements.

7. Your Rights

Under UK GDPR you have the right to: access your personal data; correct inaccurate data; request deletion of your data (subject to legal obligations); object to or restrict processing; data portability. To exercise any of these rights, contact us at info@visaprofessionals.com.

8. Cookies

Our website uses essential cookies to function correctly. We may also use analytics cookies to understand how visitors use our site. You can control cookie settings through your browser.

9. Contact Us

For any data protection queries, contact us at: info@visaprofessionals.com or write to us at G2 Davina House, 137–149 Goswell Road, London EC1V 7ET. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk.